FROGIE TERMS OF USE AND END USER LICENCE AGREEMENT
Last Updated: October 11, 2026
This English text is a translation provided for convenience. The Turkish version is the original and legally binding text; in case of any discrepancy, the Turkish version prevails.
These Terms of Use and End User Licence Agreement ("Agreement") govern the relationship between TILL C YAZILIM İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ ("Company", "Frogie", "we") and the person who uses the Frogie mobile application ("App" or "Platform") ("User", "you"). The Company's contact and registry details are given in the last article of this Agreement.
You accept this Agreement by ticking the relevant box during registration. How your personal data is processed is explained separately in the Privacy Notice. If you do not accept the Agreement, you must not use the App.
1. ELIGIBILITY AND ACCOUNT SECURITY
1.1. Age: You must be at least 18 years old to use the Platform. Accounts of anyone found to be under 18 are closed.
1.2. Declaration: By registering you declare that the information you provide is accurate and up to date, that you have not been convicted of a sexual offence, a violent offence or fraud, and that you are not listed on any sex offender registry.
1.3. Account security: You are responsible for keeping your password and verification codes confidential. If you notice unauthorised use of your account, you must inform the Company immediately. A person may open only one account; accounts may not be transferred, rented or sold.
2. SCOPE OF THE SERVICE
2.1. Frogie is a dating platform offering features such as discovering profiles, rating, matching, messaging, date invitations, post-date reviews and social tags, the Trust Score, analysis screens, profile verification, Super Point and boosts. The Company reserves the right to develop, change, restrict by region or discontinue features.
2.2. Ratings and tags: Users you match and meet may rate you from 1 to 10 and assign social tags to you; you have the same right. Once there are enough evaluations (at least 3), your average rating and tags are shown on your profile while the identity of the reviewers is kept hidden. Scores are shown in whole or half values (e.g. 8.5).
2.3. Nature of reviews: Ratings and tags are users' own personal and subjective opinions and do not reflect the Company's views. For this content the Company is a "hosting provider" under Law No. 5651 and is not obliged to check user content in advance. If you believe a review about you is unlawful, you can report it in the App or by email; the Company reviews the report and removes content it finds unlawful.
2.4. Profile verification: Profiles are verified through approvals from users who know you; no facial recognition or biometric verification is performed. The verification badge is not a guarantee given by the Company about a person's identity or trustworthiness.
3. COMMUNITY RULES AND PROHIBITED CONDUCT
The following conduct is prohibited and may lead to your account being restricted, suspended or permanently closed without warning:
- Fake accounts and identity: using photos that are not yours, misleading or heavily edited; making false statements about your age, identity or other information.
- Harassment and hate speech: demeaning, threatening or harassing anyone because of their gender, race, religion, sexual orientation, disability, appearance or any other characteristic, or sending unwanted sexual content.
- Unlawful content: obscene or violent content, content encouraging crime; any sexual content involving minors (zero tolerance applies and such cases are reported to the competent authorities).
- Sharing others' data: sharing or spreading other users' photos, messages, ratings or personal information outside the Platform without their consent, by screenshot, screen recording or any other means.
- Commercial use and spam: promoting products, services or other platforms; seeking relationships in exchange for money, gifts or financial benefit; attempting fraud.
- Manipulating the system: trying to influence someone's Trust Score in an organised way or through fake reviews, blackmail, or assigning untrue tags.
- Technical violations: reverse engineering the App, gaining unauthorised access, using bots or automation software, trying to bypass security measures.
You can report inappropriate content or behaviour using the in-app report and block tools. The Company reviews reports as quickly as possible (with a target of within 24 hours); it may remove infringing content and restrict or close the account concerned. The Company may keep records of unlawful acts as evidence and share them with the competent authorities.
4. CONTENT AND LICENCE
4.1. Your content: You own the rights to the photos, texts and other content you upload. You grant the Company a worldwide, non-exclusive, royalty-free right, sub-licensable to the Company's service providers only for these purposes, to use this content to operate the Platform, show it to you and other users, keep the Platform safe and improve the service. This right ends when your account is deleted; anonymous ratings and reviews you gave to others are outside this scope.
4.2. Your responsibility: You confirm that you have the necessary rights to the content you upload and that it does not infringe third-party rights or the law. You are responsible for claims arising from any breach of this statement.
4.3. Frogie's rights: The App's software, design, logos and names such as "Frogie", "Trust Score", "Super Point", "Frogie Blue" and "Frogie Black" belong to the Company. You are granted only a personal, non-transferable, non-exclusive and revocable licence to use the App for personal, non-commercial purposes.
5. IN-APP PURCHASES AND SUBSCRIPTIONS
5.1. Purchases: Digital products such as the "Frogie Blue" and "Frogie Black" subscriptions and Super Point and boost packs are purchased through the App Store or Google Play. Payments are collected by these stores and are subject to the relevant store's terms. The content, term and price including taxes are shown on the purchase screen.
5.2. Automatic renewal: Subscriptions renew automatically for the same term at the current price unless cancelled at least 24 hours before the end of the current period. You can manage and cancel your subscription in your App Store or Google Play account settings. Deleting the App or closing your account does not cancel the subscription automatically.
5.3. Right of withdrawal: Because digital products and subscriptions are performed instantly upon your confirmation of the purchase, they fall within services performed instantly in electronic form under Article 15/1(ğ) of the Turkish Distance Contracts Regulation and are outside the scope of the right of withdrawal. By confirming the purchase you agree that performance starts immediately.
5.4. Refunds: Because payments are collected by the stores, refund requests are subject to Apple's or Google's refund policies and are made to those stores. The Company does not make separate refunds. Virtual items have no cash value and cannot be transferred. No refund is made by the Company for unused entitlements in accounts closed for breaching the rules. Mandatory rights granted to consumers by law are reserved.
6. SAFETY AND OFFLINE MEETINGS
The Company does not check users' criminal records, marital status or the accuracy of their statements. You should look after your own safety when communicating and meeting other users: we recommend meeting in busy public places for the first time, telling someone close to you, and never sending anyone money. Users are responsible for their own conduct towards each other on or off the Platform.
7. LIMITATION OF LIABILITY
7.1. The App is provided "as is" and "as available". The Company does not guarantee that the App will be uninterrupted or error-free or that any particular match or result will be achieved.
7.2. To the maximum extent permitted by applicable law, the Company is not liable for other users' content and conduct, users' actions outside the Platform, technical failures beyond the Company's control, or indirect damage.
7.3. Nothing in this Agreement excludes or limits the Company's liability arising from intent or gross negligence, or consumers' mandatory statutory rights.
7.4. You are responsible for claims and damages asserted against the Company by third parties because you breached this Agreement or the law.
8. TERMINATION
8.1. You may delete your account or temporarily pause it at any time in the App's Settings.
8.2. The Company may temporarily or permanently restrict or close your account in the event of a breach of this Agreement, complaints, where the security of the Platform requires it, or where required by law. You may object to these decisions at support@frogie.app.
9. CHANGES AND NOTICES
The Company may update this Agreement. Material changes are announced in the App and, where necessary, take effect once the updated text has been presented for your approval. Notices to you are sent in the App or to your registered email address.
10. EVIDENCE AGREEMENT
In disputes arising from this Agreement, the Company's server and database records and electronic records (including legal consent records) constitute valid evidence under Article 193 of the Turkish Code of Civil Procedure No. 6100. Your right to prove otherwise is reserved.
11. ADDITIONAL TERMS FOR THE APP STORE
If you downloaded the App from the Apple App Store: (a) this Agreement is between you and the Company, not Apple Inc., and the Company alone is responsible for the App and its content; (b) your right to use the App is limited by the usage rules in the App Store Terms of Service; (c) Apple has no obligation to provide maintenance or support for the App; (d) if the App fails to conform to any warranty, you may notify Apple and Apple may refund the purchase price, if any; to the extent permitted by law, Apple has no other warranty obligation; (e) claims relating to product liability, legal compliance and consumer protection in respect of the App, and claims of intellectual property infringement, are directed to the Company, not Apple; (f) you declare that you are not located in a country subject to a US embargo and are not on any list of prohibited persons; (g) Apple and its subsidiaries are third-party beneficiaries of this Agreement and, upon your acceptance, have the right to enforce it against you.
12. GOVERNING LAW AND COMPETENT AUTHORITIES
This Agreement is governed by the laws of the Republic of Türkiye. For disputes with users who are consumers, the Consumer Arbitration Committees have jurisdiction within the monetary limits set each year under the Turkish Consumer Protection Law No. 6502, and the Consumer Courts for disputes above those limits. For disputes with persons who are not consumers, the Istanbul (Çağlayan) Courts and Enforcement Offices have jurisdiction.
13. CONTACT AND COMPANY DETAILS
You can send any question, complaint, objection or notice about the Platform to support@frogie.app.
Data Controller / Service Provider: TILL C YAZILIM İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ
MERSIS No: 0843093413500001
Address: Emniyet Evler Mahallesi, Eski Büyükdere Caddesi, Sapphire No: 1/1, İç Kapı No: 1B04, Kağıthane / Istanbul, Türkiye
Email: support@frogie.app